- Jan 23, 2018
- 3 min
Security, customer experience and innovation: what’s the connection?
Security matters greatly to both customers and overall innovation success. Yet there’s little consensus on how much security should be pr in their risk, fraud or cybercrime function had become an irreplaceable part of the team at ideating, shaping or building the most innovative capabilities. This might stem from the creativity it takes to foil growing threats from ingenious bad actors, nevertheless all interviewees recalled their initial disbelief at seeing ideation and crea